SHIPPING POLICY

Thank you for shopping with CORE TCG.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Orders are not processed or shipped on weekends or public holidays.

During new product launches, promotions, holidays, or other periods of high demand, processing times may be longer. If there is a significant delay, we will contact you using the email address provided with your order.

Shipping

Shipping rates and estimated delivery times are calculated and displayed during checkout. Delivery estimates are provided by the shipping carrier and are not guaranteed.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

CORE TCG is not responsible for delays caused by customs clearance procedures.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information. We are not responsible for delays, lost packages, failed deliveries, or additional shipping costs resulting from incorrect or incomplete addresses.

If you notice an error in your shipping information, please contact us immediately at CONTACT . We cannot guarantee that changes can be made once an order has been processed or shipped.

Lost or Delayed Shipments

Once an order has been handed over to the shipping carrier, delivery times are outside our control.

While we will assist customers in locating delayed shipments where reasonably possible, CORE TCG is not liable for carrier delays caused by weather, customs procedures, transportation disruptions, incorrect delivery information, or other circumstances beyond our control.

If your tracking information indicates that your package may have been lost, please contact us so that we can assist in opening an investigation with the shipping carrier.

Damaged Packages

If your package arrives visibly damaged, please photograph the package before opening it and contact us as soon as possible.

Please also retain the packaging and shipping label until the issue has been reviewed. If the contents are damaged, we will work with you to investigate and resolve the matter in accordance with our applicable policies.

Split Shipments

Orders containing multiple items may be shipped separately depending on product availability, product release dates, or warehouse location.

You will not be charged additional shipping costs for split shipments unless otherwise disclosed and agreed upon.

Pre-Orders

Items marked as Pre-Order are not currently in stock and will ship once they become available.

Estimated release, arrival, and shipping dates are provided by manufacturers, publishers, distributors, or suppliers and are subject to change without notice.

Delays outside our reasonable control may occur. Such delays do not automatically constitute grounds for order cancellation, compensation, or claims against CORE TCG, except where otherwise required by applicable law or expressly stated in our policies.

If your order contains both in-stock products and pre-order products, the entire order may be held until all products are available for shipment unless otherwise stated or a separate shipping option is selected during checkout.

Release dates for trading card games, collectibles, accessories, and other products may be changed by the manufacturer, publisher, or distributor. CORE TCG is not responsible for such changes.

If a pre-order product is cancelled by the manufacturer, publisher, distributor, or supplier and cannot be fulfilled, you will be notified and offered an appropriate refund or an available alternative, where applicable.

Contact

For shipping-related questions, please contact us at:

CORE TCG
Email: CONTACT